{"id":118827,"date":"2020-04-24T10:18:23","date_gmt":"2020-04-24T09:18:23","guid":{"rendered":"https:\/\/focusme.com\/?page_id=118827"},"modified":"2026-01-05T19:12:23","modified_gmt":"2026-01-05T19:12:23","slug":"support","status":"publish","type":"page","link":"https:\/\/focusme.com\/ko\/support\/","title":{"rendered":"\uc9c0\uc6d0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"118827\" class=\"elementor elementor-118827\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66561cc6 sec-1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66561cc6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20b9f968\" data-id=\"20b9f968\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a61e7eb elementor-widget elementor-widget-text-editor\" data-id=\"3a61e7eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-size: 32px;\">Resources<\/h3><p>See our\u00a0<strong><a href=\"https:\/\/focusme.com\/docs\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-slimstat=\"5\">How-to guides here<\/a><\/strong>.<\/p><p>Join our\u00a0<strong><a href=\"https:\/\/community.focusme.com\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-slimstat=\"5\">FocusMe community forum here<\/a><\/strong>.<\/p><h3 style=\"font-size: 32px;\">Online Chat<\/h3><p>Use our\u00a0<strong>online chat<\/strong> available Monday-Friday from 9:00am-5:00pm <a href=\"https:\/\/time.is\/ET\" target=\"_blank\" rel=\"noopener noreferrer\" data-slimstat=\"5\">Eastern Time<\/a>\u00a0or give us a call on\u00a0<strong>+44 207 117 2688<\/strong><\/p><h3 style=\"font-size: 32px;\">Open a Support Ticket<\/h3><h3 style=\"font-size: 32px;\"><span style=\"font-size: 18px;\">Please fill in the form to create your support ticket.<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74917174 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74917174\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-162b1de6\" data-id=\"162b1de6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50d111da elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"50d111da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Support Ticket Form\" aria-label=\"Support Ticket Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"118827\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"50d111da\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Support for FocusMe Website Blocking Software &amp; App\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"118827\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_eaa8214 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_eaa8214\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_eaa8214]\" id=\"form-field-field_eaa8214\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_50f8ff6 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_50f8ff6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_50f8ff6]\" id=\"form-field-field_50f8ff6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"your@email.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_9d59784 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9d59784\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tConfirm Email\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_9d59784]\" id=\"form-field-field_9d59784\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Confirm your@email.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_7e19496 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7e19496\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone Number (optional)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_7e19496]\" id=\"form-field-field_7e19496\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your Phone Number\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_10655fe elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_10655fe\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOperating System\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_10655fe]\" id=\"form-field-field_10655fe\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Please choose<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Windows\">Windows<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"macOS\">macOS<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Android\">Android<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Other\">Other<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_cf36d34 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_cf36d34\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tBrowser and Version (if applicable)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_cf36d34]\" id=\"form-field-field_cf36d34\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"e.g., Chrome 108\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6ce19b6 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6ce19b6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFocusMe Version\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_6ce19b6]\" id=\"form-field-field_6ce19b6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Find in Help &gt; About\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_07a0954 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_07a0954\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAre you?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_07a0954]\" id=\"form-field-field_07a0954\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Please choose<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Interested\">Interested in FocusMe<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Trial\">On a Free Trial<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Customer\">Already a Customer<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_45677e5 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_45677e5\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSubject\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_45677e5]\" id=\"form-field-field_45677e5\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"A brief summary of your issue\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_f06f756 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f06f756\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_f06f756]\" id=\"form-field-field_f06f756\" rows=\"6\" placeholder=\"Please describe the issue in detail...\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Create Ticket<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Resources See our\u00a0How-to guides here. Join our\u00a0FocusMe community forum here. Online Chat Use our\u00a0online chat available Monday-Friday from 9:00am-5:00pm Eastern Time\u00a0or give us a call on\u00a0+44 207 117 2688 Open a Support Ticket Please fill in the form to create your support ticket.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-118827","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/focusme.com\/ko\/wp-json\/wp\/v2\/pages\/118827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/focusme.com\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/focusme.com\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/focusme.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/focusme.com\/ko\/wp-json\/wp\/v2\/comments?post=118827"}],"version-history":[{"count":0,"href":"https:\/\/focusme.com\/ko\/wp-json\/wp\/v2\/pages\/118827\/revisions"}],"wp:attachment":[{"href":"https:\/\/focusme.com\/ko\/wp-json\/wp\/v2\/media?parent=118827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}