Frequently Asked Questions

Everything you need to know about FocusMe. Can't find what you're looking for? Contact our support team.

General

How does FocusMe work?

After you configure it, FocusMe runs in the background and monitors which websites or applications you are using. Information is only stored locally on your PC - it is never uploaded. When you visit a blocked site or open a blocked app, FocusMe detects it and closes or redirects it.

Is FocusMe safe to use?

Absolutely. FocusMe is 100% safe to use. All our files are scanned with VirusTotal. Your data stays local on your device and is never shared or uploaded.

Do you record my browsing history?

FocusMe tracks browsing history stored locally on your device only - never on our servers. You can disable activity tracking entirely in the settings if you prefer.

Does FocusMe require Administrator rights?

The standard version requires administrator privileges for full functionality. A non-administrator version is also available if needed.

Features & Blocking

Can I block applications with FocusMe?

Yes. FocusMe can block any application on your desktop. If you have trouble blocking a specific app, contact our support team and we'll help you set it up.

Can I time-limit apps or websites at certain times and block them at others?

Yes. You can create multiple plans that are active at different times of day or days of the week. Each plan can be set to fully block, impose time limits, or limit launch counts - giving you complete flexibility.

How can I prevent FocusMe from being uninstalled?

On Windows, enable "Protect Uninstall" in settings. On macOS, enable and password-protect at least one plan. On Android, this feature is only available in the direct version (not the Play Store version).

What does RegEx mean?

RegEx means Regular Expressions, which provides advanced blocking capabilities. It lets you block groups of sites or apps using pattern matching - for example, blocking all subdomains of a site or all URLs containing a specific keyword.

Can FocusMe sync plans between devices?

Yes. Plans sync between Windows and Mac devices. Android sync is in development.

When I switch from trial to paid, will I lose all my plans?

No. Entering your activation code preserves all your plans and settings exactly as they are.

Platforms & Compatibility

What platforms are supported?

FocusMe is available for Windows, macOS, Linux, and Android.

Do you have an iOS / iPhone version?

We're exploring development but there's no confirmed ETA. In the meantime, you can use Apple's built-in Screen Time feature on iOS. Contact us if you'd like to be notified when an iOS version is available.

Do you have a Chromebook version?

Not yet. Get in touch if you'd like to be notified when a Chromebook version becomes available.

Which browsers are supported?

FocusMe supports all major browsers including Chrome, Firefox, Safari, Edge, Opera, Brave, and many others. Blocking works across all browsers simultaneously - no extension required.

What are the browser add-ons for?

The Chrome and Firefox extensions are optional add-ons for the FocusMe desktop application. They improve URL detection for more accurate blocking. FocusMe works without them, but they provide enhanced blocking capabilities.

Does FocusMe work through a proxy?

Yes. FocusMe works regardless of proxy usage. Blocking works via URL detection or webpage title matching.

Is FocusMe compatible with a VPN?

Yes. Using a VPN doesn't affect FocusMe's ability to track and block browser URLs and applications.

Is FocusMe Android really free?

Yes, the Android app is currently free. A premium version may be developed in the future.

Account & Pricing

How many devices can I use FocusMe on?

You can use FocusMe on up to 5 desktop computers (Windows or macOS) per license. The Android app is free and doesn't count toward your device limit. Licenses shouldn't be shared between users, except for parents with children under 18.

Where can I view my license key?

You can view your license key in the account login area.

Do you offer student discounts?

Yes! You can get 30% off if you are a student or work in education. Visit our student discount page for details.

What type of payments do you accept?

We accept credit/debit cards and PayPal. We use Paddle for payment processing.

How can I cancel my subscription?

Reply to any of your order emails or contact our support team and we'll process your cancellation within 24 hours.

How can I get a refund?

Contact us within 60 days of your purchase and we'll process your refund within 24 hours. No questions asked.

Resources

Where can I find tutorials and documentation?

Visit our documentation site for step-by-step guides, videos, and how-to articles.

Where can I download the latest version?

Visit our download page to get the latest version for your platform.

How can I request a new feature?

Submit your ideas on our community forum. We review all feature requests and prioritize based on user demand.

Where can I discuss productivity topics with like-minded people?

Join the FocusMe Community Forum to share tips, ask questions, and connect with other users.

Still Have Questions?

Contact Support

Or start your free 14-day trial and see for yourself.